EV Owners Shun ICE Loaners

Hopefully more dealers will understand that their EV customers want an EV loaner when their car is in for service and add them to their loaner fleet.

I've been lucky enough to own some nice cars in my life. Like most people, bringing my car in for service was never something I looked forward to. However one thing that I did like was when I got an interesting car as the service loaner. I remember one time when my Mercedes ML430 was being worked on I got a black E430 4matic and I liked it so much I almost told the dealer to keep my car and trade it for the loaner.

Today, many dealers have only a small fleet of in-house loaners and use rental car agencies for the overflow of cars that they need. They do it to save money, and I'm sure it does, but they do miss out on the opportunity to show off the other cars that they sell. I still don't fully understand why a BMW dealer for instance would want to put their customer in a car from another brand while they are getting service, it just seems wrong.

I tried plugging in the 135i loaner I had a when my ActiveE was being serviced. That didn't work too well.

However dealers that are beginning to sell electric cars are now finding they have another problem to deal with. Their EV customers don't want to drive a gas car while their car is in for service, regardless of the make or model. I wrote a blog post about this over two years ago when I was driving my ActiveE and now that the i3 has launched I'm watching many i3 owners say the same thing.  One person recently posted this in the i3 Facebook group:

"Most people would love to drive a new BMW 3-Series for a few days as a loaner. Not me. It vibrates, burns gas, I have to use the brake pedal, makes noise and is slow. All this found during the 2.1 mile drive home. Very much so ‪#‎firstworldproblems‬. Think I'm going to bribe my wife for a ride to and from work."

A 2014 BMW 328i loaner? No thanks.

 Imagine that. The BMW 3-Series is considered one of the best cars on the road. In fact, it has was recently awarded Car & Drivers coveted "Ten Best Cars" distinction for the 23rd consecutive year. One would think just about anyone would love to have a new one for a few days while their car was in for service. That's not so if your car is an i3. After driving an electric car for a while, ICE vehicles seem antiquated. You feel the engine vibrations right up through the steering wheel, you hear the engine noise when you accelerate, gear shifts feel clunky and jerky. Yep, once you get back in an ICE vehicle after driving electric you realize what you've left behind and you don't miss it. You've evolved now, and you don't want to go back to the dark ages of the ICE.

Some BMW dealers have already realized this and are including i3 loaners into their in house fleet. This is a great idea for a couple of reasons. First, they can keep their i3 customers happy while their car is in for service, and secondly they can expose some of their other clients to the electric driving experience. Any electric car owner can tell you, getting people to try electric drive is the hardest part. Once they experience the smooth linear acceleration, the quiet vibration-less cabin and the excitement of the instant torque of an electric motor they too will be thinking about going electric. I'm happy to report my dealer (JMK BMW in Springfield, NJ) - perhaps with the help of some encouragement from me ;)  has decided to include an i3 to their stable of loaners. I think this is a great move and will pay dividends for them in the long run.

Like your Model S loaner? Just keep it!

However this certainly isn't just a BMW issue. I've seen Nissan LEAF and Chevy Volt owners lament the fact that they get an ICE loaner car and wish they had an electric option available. Tesla only sells electric cars so they only have electric loaners. In fact, not only do you get a Tesla loaner, but all Tesla loaners are the top of the line P85 Model S. Plus, if you really like the loaner, Tesla allows you to keep it. Of course you have to pay the difference in your car's value and the P85 loaners that you want, but it's a simple process where you just tell them your keeping that car and they tell you how much you owe them for the difference. That's another example of how Tesla is bringing new ideas and improved customer service to the industry.

I am sure that the savvy dealers who provide electric loaners for their EV customers will definitely benefit. The electric vehicle community is pretty close-knit and does communicate amongst themselves. It doesn't take long for a specific dealer to be labeled a "bad" dealer for not being very "EV friendly". Conversely, the dealers who have provided good service to their EV customers have benefited from a high number of referrals. The dealers who train their staff to understand these new cars, provide free on-site charging, and offer electric loaners are the ones who are really going to succeed in the new electric frontier.

Born Electric Guest Blogger: Meet Fred From California

My name is Fred and I was born electric on July 30, 2014. 

Today I have just a little over 1,000 miles on my i3 REx—over 1,000 happy miles I should add. I live in Huntington Beach, California and use my i3 regularly for running local errands, for meetings of 80 to 120 miles across the Los Angeles basin, and for pure pleasure. Indeed, it is now the only car I own. I sold my Lexus LS460L and my Lexus SC430 for the i3, and while both are great cars, the i3 meets my needs so well that I have no regrets about giving up either of them.
  

I never intended to own an electric vehicle and paid little attention to them believing that they were in general impractical. I was raised on the internal combustion engine and had no intention of doing anything other than sticking with what I knew and what worked for me. Adding to my mind set were two facts:  first, America is awash in fossil fuels with the potential of freeing us from the importation of foreign oil; second, cars that once swigged gasoline are now increasingly fuel efficient.  So, why change?

Then one sunny Sunday morning my son, who traded in his Hummer for a big Infiniti SUV, came knocking on my door, roused me from bed, and said, “come with me,” informing me that we needed to be somewhere in a hurry. Before I could find out where we had to be, we were racing down Pacific Coast Highway to what I discovered was the BMW dealer in Newport Beach. My son wouldn’t tell me where we were going or why we were rushing to be somewhere, keeping this news from me until we arrived. As we pulled into Sterling BMW, my son informed me that I was going to do a test drive—a drive so I learned that he took the day prior.   

 

Smelling the roses

I had trouble believing that this was what all the fuss was about. My son has owned big vehicles for many years. He is a diver, and carts around lots of dive equipment. Also, we used his vehicles for towing our boats. Why in the world was he interested in this little car?  Besides never giving a moment’s thought to an electric vehicle, I never considered a small car. Except for the BMW 320i that I owned in the 1980s and my little Lexus sports car which I used on weekends, my driving experience consisted mostly of large cars--heavy metal objects that surrounded me with lots of steel and horse power. I assumed that I would be safer in an accident in a large car than in a small one. Once behind the wheel of the i3, my fear disappeared.  It is not true that in all things, small is beautiful, but in the case of the i3, it truly is.

The test drive was badly organized and although my son had signed us up for a specific time, we sat around for what seemed to be forever until we got our test car. Wanting my breakfast, I almost left. Further, when I tried to engage officials in charge of the test drive with questions about the vehicle, they seemed to know as little as I did. We were not off to a good start.
 

Once behind the wheel, everything changed. I immediately liked the clean lines and the airiness of the cabin. I especially liked the elevation of the seats with a firmness that secured my poor body against the discomforts of my arthritis. I abhor soft seats into which you sink, seats that require lowering yourself into position and then hoisting yourself out. I also liked the easy adjustment of the seats. While the seats in my Lexus vehicles are powered electrically, moving me like a belly dancer into every conceivable position, I  never got the setting I wanted. By comparison, once into the i3, I knew I found a home.

The clincher was the drive itself. As we pressed the button to start the “ignition”, I listened for the rev of the motor only to hear quiet, blessed quiet. I thought to myself, this is too good to be true. My son took the wheel first. He likes to drive fast and once onto the road way, we took off with a punch that left everyone on the road in our rear view mirror. As a senior citizen I drive more cautiously, but when it was my turn at the wheel, I couldn’t help but accelerate to the max. What a ride! I also liked the steering—firm, nimble and responsive. The slightest turn moved the car decisively, making me realize that it needed two steady hands on the wheel. A quick U-turn in the middle of Pacific Coast Highway—something not recommended by good sense or the police—was a delight.  I also liked the tight, firm ride—nothing spongy about it. The regenerative braking, I confess, made me nervous. Would I need a  learning curve to master it? Well, as it turned out, I didn’t need much of a learning curve. Once I obtained my car, I felt comfortable and in control of the braking by the time I got the vehicle home.

This test drive made me know that the i3 offered a superior way of driving from anything I had known before. By the end of the drive, I announced to my son that I would put down my deposit early in the week and surrender my Lexus vehicles to CarMax. My son said he would also do the same and give up his Infiniti SUV.  The decision to downsize and to go electric was a big one for our family, but after driving the i3, it left us little choice. The joy of driving the i3, the interior space and comfort, the responsive steering, the firm ride and the  regenerative braking sold us on our first electric vehicle. In every respect the i3 felt, looked and drove like a BMW. We both decided on the REx, knowing that it would meet 90% of our driving needs—and indeed it has.

The drive’s the thing and that’s what sold us. Since I had zero knowledge and experience with electric vehicles, just to make sure that I hadn't confused lust with love, rushing into something I would later regret, I arranged a test drive with a Volt later the same day. The Volt had good acceleration but nothing like the punch of the i3.  Also, the seats were a tad too much like all the GM seats I had known before as was the ride itself—a tinge on the soft side. Further, the interior seemed old and not very inspiring. Driving the Volt reaffirmed my decision to purchase the i3.

Only after the decision was taken to purchase the i3 did I begin to investigate the world of EVs and their multiple advantages. Entering into an intensive period of study, I became like all converts something of a zealot which I continue to be at the time of this writing. I am in conversation with several solar panel companies to get the best equipment at the best deal. My son and I each put down our deposit on the Launch Edition of the i3 believing that this was the only vehicle that would be available in the states in the near future.  The roll out was long and contained all too many disappointments; near the end of our wait, my son decided to throw in the towel and purchased the John Cooper Mini Countryman in place of the i3. At least he is driving a more efficient gasoline powered engine than when he was behind the wheel of his SUV. 

All the things I liked about the i3 that led me to buy it I still like—and like even more than when I did my test drive. I’ve come to appreciate the Harmon Kardan sound system which in a cabin that is quiet (except at freeway speeds), enhances my listening pleasure. Speaking of the quiet cabin, it is not always as quiet as I would like. At city-street speeds, its as quiet as a church mouse. But on the freeway, especially as I approach 70mph plus, wind noise is noticeable, sometimes quite noticeable. If BMW can dampen that in the next iteration of the i3, it would make the drive even more enjoyable. 

Sometimes it’s the little things that are most distressing. My biggest problem and that of my guests is getting the tongue of the seat belt into the buckle. While I am older and have lost strength in my hands, younger and abler persons also have difficulty. Sometimes it takes quite a bit of hard pushing to buckle up. Do I wish for a battery with greater range, of course, but I’ve learned to live with it. I like the light weight of the vehicle which contributes to the i3’s acceleration, handling and efficiency. If there was one thing I would say to BMW it is, resist all the calls for significant additions if it means making the vehicle heavier. 

In light of the limitations of the battery, the REx has been indispensable to my driving needs. The smooth transition from being on the battery to the point when the REx kicks in is quite remarkable. I never feel or hear it nor do my passengers (actually one passenger in the back seat thought he heard a slight hum).  I did have a significant loss of speed coming up a long, steep incline at the end of a 211 mile round trip. My companions and I couldn’t help but laugh as we knew this might happen but had not experienced it at any time earlier in the trip when we encountered steep inclines and were still on battery. What this means is that, understanding the limitations of the REx (all cars have their limitations in one respect or another), I need to plan my trips more carefully which I will in the future. The “slow down” neither diminished my ardor for the car nor my appreciation for its overall abilities and quality.

I’ve set the vehicle to charge at midnight when electricity rates are at their lowest. I purchased a ClipperCreek HCS 40 which works like a charm and cost me considerably less than the charger BMW is selling.  From the standpoint of technology, this was the easy part. I confess that I find the i3’s software daunting and even after 1,000 miles, I am still only half way through learning the software’s mysteries.

One of the most delightful aspects of owning the i3 is the number of people who wave me down on the street, or give me a thumbs up on the freeway, or stop me at my favorite coffee shop or at the market, or encounter me in other ways asking me questions about the car or just admiring it. Recently an eight year old English boy on vacation in California approached me with his mother gushing facts about the i3. He is a devotee of Top Gear and knew much more than I about the car. I know that some commentators think the i3 is an ugly little beast, but the people who come up to me all seem to be intrigued by its looks. I hope that their inquisitiveness turns into sales. 

My own private "gas station" in my garage. How great is that?!

Several people helped me throughout the roll out of the i3. My dealership went out of its way to find answers to all my inquiries even when they had little experience with the vehicle. Stephan, my Client Adviser (salesman in ordinary English) actually knew something about the i3 and was an anchor keeping me from drifting away. BMW North America, despite the glitches in the roll out, was enormously helpful when I reached out to them. No sooner did I reach out to them than they reciprocated frequently, reaching out to me. I want to thank Jacob Harb of BMW North America who, put in charge of the roll out, became the focus for everyone with a grievance, all too many of which were legitimate but many of which were not of his making. Jacob reached out to me after I contacted BMW, giving me reassurance and easing the process.  Good communication is more than fifty percent of addressing problems even when solutions are not readily available. Like the oak in a gale, Jacob may have bent but he did not break and he saw the roll out through to fruition. Finally, without Tom Moloughney who captained the ship during the long process, leading the charge for the i3 against its frequent critics, providing answers to questions no one else seemed to have, defending the vehicle even while the process was discouraging, providing a communication link to BMW and giving us certainty that there would be an i3 in our future, I say without Tom I would have and I think many others would have said, nice try BMW but now I am going back to what I know and can rely on--a gasoline engine. Thank you Tom.

_________________________________________

And thank you Fred for participating in the Born Electric series. For those that don't know, Fred has been a  follower for a while now and has commented on this blog and it's really great for me to see him finally take delivery of his i3 and now tell us his story here. I appreciate the kind words he had for me at the end but honestly I wanted to remove that part. Fred insisted it remain and told me that he didn't want me to post the story if I deleted it. I know I've said it before but one of the great things about maintaining my electric car blogs has been the interactions I have with the followers through the years. I'd like to take a moment to thank all of my followers for their continued support. Without your comments, emails and encouragement I would have stopped doing this a long time ago!  

Mountain Climbing With an i3 REx

Loveland Pass, Continental Divide, Colorado. Elevation 11,990 ft

A few weeks ago Don Parsons of Denver, Colorado took his i3 REx on a 128 mile road trip from his house to Loveland Pass (Continental Divide, Colorado). On his way up to the 11,990 ft elevation of Loveland Pass he stopped at Beau Jo's Pizza for lunch and to charge on their public ChargePoint EVSE where his i3 REx accepted 8.9kWh's of juice to help with the rest of the climb up the mountain. 

The car showed 18 miles remaining at the top of Loveland Pass, and he nearly made the trip entirely on electricity when 62 miles later the range extender kicked on and he was only 2 miles from his home. 

The trip summary: 
-64 miles each way
-8,960 feet of climbing, 2329 Feet of descending on way out
-2329 feet of climbing, 8,960 feet of descending on way back

Having heard about this Continental Divide conquest, I asked Don if he wanted to write a guest blog post about the trip, but he offered to do one better. His next challenge was to take his i3 REx up to the summit of Mt Evans which is the highest elevation paved road in the US. The trip would take him over 14,000 feet above sea level and would most certainly push the range extender beyond its limit. This was not the kind of road trip BMW envisioned people taking the car on when they designed the REx, but nonetheless they have to expect some people like Don would do just that. So what happened? Read Don's words below to find out:

I’ve had my BMW i3 REx for almost two months now and haven’t really used or tested the REx engine.  Before today, I’d driven about 1750 miles total with only about 10 miles using the engine.  I decided to drive from my house in Denver to the top of Mt. Evans and return without stopping for gas or topping off the charge.  Using the REx engine in the mountains can be tough because the output of the small engine can’t really put out enough power to go both highway speeds and climb uphill.  However, the road to the top of Mt. Evans is pretty narrow, has steep drop-offs, no guardrails and a lot of cyclists sharing the road so you really don’t want to go much faster than 35 mph.  For this reason, I thought the small engine could hopefully handle the climb.

For those that don’t know, Mt. Evans is the highest paved road in North America with an elevation of 14,130 feet above sea level!  I live in Denver which is at 5,280 feet above sea level.  It’s 63.5 miles from my house to the top Mt. Evans.  With some up and down hill climbing, the total ascent is 12,446 feet and the total descent is 3,686 getting to the summit.

I set the car into Eco Pro+ and set out on city streets of Denver, then I-70 west up the mountains to Idaho Springs.  Mt. Evans highway winds its way south from Idaho Springs to the Mt. Evans summit in 28 miles.  When I originally entered the destination into the navigation system, the guess-o-meter said 61 miles of range.  I tried to keep the cruise control set to about 5 miles over the speed limit.

I was surprised to find that the Rex engine didn’t turn on until about 52 miles into the drive (about 10 miles from the summit) with a total trip average mi/kWh of 2.8 when the REx kicked on.  However, about 1 minute after the REx turned on I got a Brake error message that ended up making the brake pedal feel stiff and pretty much unusable.  Fortunately, I was still heading uphill and the regen seemed to be working normally.

I could hear the engine speed up during the straight parts of the switchbacks and as I slowed down for the sharp curves, the engine almost immediately slowed down as well.  I never really wanted to travel faster than 35 mph so I didn’t notice any performance hit until near the summit.  On the last few switchbacks, I put my foot to the floor and couldn’t get the car to travel faster than 26 mph.  At close to 14,000 feet of elevation, the engine was probably severely limited from its usual output at sea-level.  I’ve heard people say that an ICE reduces power output by 5% for each 1,000 feet of elevation.  In any event no other cars were traveling any faster than 25 or 30 mph so I didn’t feel unsafe.

I finally made it to the top at 14,130 feet!  The temperature had gone from 68 degrees in Denver to 35 degrees and quite windy.  This road usually shuts down for the winter sometime in September so they will be expecting snow to start accumulating up there pretty soon!

As I was getting ready to head down, I was worried about whether I would have any use of the brakes since I had turned off the car and walked around the summit for about 5 minutes hoping the error would reset but it didn’t and I still had a stiff brake pedal.  Since it was 35 degrees up there, I was pretty cold and didn’t feel like waiting any longer so I thought I would start to head down and see how well the regen worked to keep the car in control.  You can imagine how happy I was to have such a high regen rate because I felt like I was in complete control all the way back home.

During the descent from the summit down to Idaho Springs I was excited to see that the regen had built up a full 25% of the battery SOC and the guess-o-meter said as high as 28 miles of range on the battery.  I drove home significantly on battery but the REx kicked in a few times where there was some climbing.  It also stayed on once I got out of the mountains but I was easily able to maintain 75 mph on the highway leading east back into the city.

Here's a screenshot of the elevation and speed of the whole trip

Some stats on the whole trip.  I traveled 127.6 miles and averaged 4.9 mi/kWh and average speed was a total of 39.6 mph.  I used a little over a quarter of the rex tank which I think is pretty minimal for traveling almost 130 miles! As you can see from the picture, the brake error was still in place when I arrived home.  However, after being on my EVSE for a little over an hour, everything was cleared out and a quick trip to grab lunch showed that everything was back to normal.

I should point out that I haven’t gotten any software updates yet as I haven’t been able to set aside the time.  Until this trip, the only error I’ve seen from the car is the Check Engine Light, which remains illuminated. There is a software update that will eliminate this waiting for me at my dealer, so I guess it's time to get the car into the shop for the updates.  Hopefully the brake error is related to the 12v battery issues that others have discussed and will also be fixed with the latest software version I'll be getting. 

When I thought about getting the i3 Rex, I figured that I would use the battery over 95% of my driving miles.  So far, it seems like I’m using the battery over 97% of my miles.  That said, I’m still happy to have the Rex as it completely takes away any range anxiety when I’m traveling in the flats of the front range of Colorado.

What about the mountains?  I was concerned about using the i3 REx in the mountains and still believe that having a REx hold mode similar to the European version of the i3 or the Chevy Volt would make this an even more enjoyable car in Colorado.  That said, a couple CCS fast chargers placed strategically off I-70 would go a long way to helping the issue.  Locations in Idaho Springs, Silverthorne (where the 8 Tesla Superchargers are located) Copper Mountain, and Vail would be ideal spots to get a quick top-off and be truly useful in the mountains.  I’ve also kept my 335xi for long distance ski trips since it has all wheel drive and is still a great car. However, even without the fast chargers I was able to make it to the summit and home without a problem.

I’m very happy with the the i3.  The performance, handling, smoothness, and quietness all contribute to a great experience.  Like others have said, it’s hard to go back to a regular internal combustion engine after experiencing electric!

BMW i3 REx vs Chevy Volt: My Take

The Challenge

Last week I was contacted by High Gear Media Senior Editor, John Voelcker and asked if I had interest in doing a head to head comparison piece between my i3 REx and a Chevy Volt. Green Car Reports contributor David Noland (who happens to own a Volt and a Model S) wanted to pit the Volt against an i3 REx and asked John to reach out to me and find out if I was up for it.

I liked the idea of swapping cars and driving side by side for a few hours and that met David's needs as well. David wanted to do an efficiency test and measure the miles per kWh's used driving 15 to 20 miles in a city environment, and then do the same thing at highway speeds of 65 to 75mph. Going in, David expected the i3 to be more efficient in the city driving test, but the Volt to be more efficient on the highway test where weight plays a lesser role and aerodynamics are more important. The i3 is tall, has a large front area and is a bit boxy compared to the Volt. This creates a much higher CdA which will lower the i3's efficiency at high speeds. Having driven my i3 for a while now, I knew it would be more efficient in the city cycle, but I figured it would probably tie the Volt on the highway leg of the test. My i3's life time efficiency so far is 4.5 miles per kWh and I do at least 50% of my driving at highway speeds.

David averaged 4.1 miles per kWh over a 46 mile drive at highway speeds. This was driving about 15 miles in charge depleting mode and another 31 miles with the range extender running.  The display only shows an average speed of 56.7mph, but much of the trip was done at 70+ mph

David was also very interested to find out how the range extender performed. In my opinion, the i3's range extender is largely misunderstood. Even months after the launch, few people really understand how it works, what it can and cannot do. It has been called everything from a "limp mode" to an "emergency use only" option, and quite honestly BMW hasn't done itself any favors by not fully explaining how it works and how to use it properly. I promised David he could drive it as he wished, and even purposefully overwhelm the REx by driving fast enough to use more energy than the range extender could produce, should he desire to do so. At one point he even asked if I minded if he did just that, but due to the other traffic we couldn't really sustain a speed much over 70mph for long and we were not going up and long, steep inclines so the REx was able to put out enough power to maintain the SOC between about 4% and 6%. In short, we couldn't overwhelm it without driving in a an unsafe manner.

Getting ready to take off from Nauna's Bella Casa in Montclair

There aren't many long climbs in my area and I've driven with the range extender on quite a bit. I haven't found any condition where it isn't perfectly capable of allowing me to drive as long as I needed to, including hundreds of miles if I really wanted. However I know the REx has its limits, unlike the Volt. I have heard stories of people not being able to maintain highway speeds as the car drops to 45 mph suddenly. That's a problem that BMW needs to address. I think they need to make a better effort to communicate to the customers what the limits are, and I also believe the customer needs to be cognizant of the limits and keep an eye on the SOC under high speed driving up long inclines. It's not a do-all-under-any-condition vehicle. The range extender has limits but I definitely believe that for the vast majority of people it will do just about anything they need. Also, since the i3's electric range is double that of the Volt, the range extender will be used much less, so it's reasonable to understand why it is less robust.

People are surprised when they see the i3 next to other EVs. It is larger than I believe many people think it is.

On the Road
 
I felt very comfortable behind the wheel of the Volt as I've driven many of them and have always liked the driving experience that they offer. However, this was the first time I've driven a Volt since getting my i3 REx three months and about 6,500 miles ago. The two cars definitely feel very different. The much heavier Volt absorbs road irregularities better and is quieter at high speeds, where the boxy i3 has noticeable wind noise. The i3 is much quicker, especially at higher speeds and has better braking and handling. The i3's steering is more direct and sensitive and the Volt's brakes seemed a little spongy or squishy compared to what I'm used to in the i3. The i3 is clearly more of a performance car, while the Volt offers a more supple, softer ride. The regenerative braking on the i3 is much stronger than the Volt's, even in Sport mode and low driving gear. I'm sure I would adjust to it if I had a Volt for awhile, but I just couldn't get myself to stop for traffic lights without needing to depress the friction brake pedal every time. I almost never use the friction brake pedal on my i3 unless it's an emergency situation where I need to slow down unexpectedly. I really love this on the i3, and haven't found any other EV to have a regen system that matches it. It's definitely one thing that BMW got right. I know the Volt blends regen with friction braking so I suspect most of the time I depressed the brake pedal I wasn't even using the friction brakes, but I've really grown fond of the one-pedal driving of my i3 that anything else now seems sub-standard.

The interior of the Volt

The interior of the i3

I found both cars comparable in seating comfort and room, with the Volt having a larger cargo area. Because the e-drive motor and range extender are under the deck behind the rear seats, the i3's cargo deck is higher, which cuts down on the cargo space, but it also doesn't have a tailgate lip so you can slide objects in and out without having to pick them up over the lip to remove them as is the case with the Volt, which my bad back appreciates. Personally I like the uncluttered, modern interior look of the i3 better, and the large center display probably is the nicest I've seen in any car besides the Model S. However the exterior styling of the i3 is definitely unconventional and I'm sure many people will say they like the look of the Volt better, but styling is subjective so I'm not really going to get too caught up appearance here. One thing I really do like in my i3 is how the absence of a center transmission tunnel (battery tunnel on the Volt) provides a much more open, spacious feel in the cockpit. In fact, this makes it quite easy to slide across from the drivers seat and exit from the passengers door if you want to.  

The Volt has a larger cargo capacity, but with the rear seats folded flat, the i3's cargo space is definitely adequate for my needs.

Efficiency

David really wanted to focus on the efficiency of the cars so we did roughly 15 miles of city driving, followed by 15 miles of highway driving at 60 -70 mph. There were a few occasions we got up to 75 or so to pass other vehicles but for the most part we drove in the middle lane and averaged a little under 70mph. In the city cycle the i3 averaged a 5 miles per kWh used compared to the Volts 4.5. The Volt did better than I expected in this part of the test though, which I am happy to report. On the highway test the i3 delivered  4 miles per kWh used and the Volt averaged 3.5 mi/kWh. David and I were both surprised that the i3 actually had a larger advantage on highway driving than it did in city driving, but was 14% on the highway. I suspect if we drove faster, and averaged over 70 mph, the Volt would have caught the i3 in efficiency. The test also isn't perfectly controlled, since David and I aren't the exact same drivers. However, we are both very experienced electric vehicle drivers, and understand perfectly well how to maximize efficiency with the use of regenerative braking and limiting jack-rabbit style take offs. We drove with the climate controls set to 72 degrees and the windows closed.

During the city driving test. I jumped out of the Volt at a red light to grab this picture.

Conclusions

Having had quite a bit of previous experience driving Volts, there were really no surprises for me. I have always liked the Volt, and nothing from this experience has changed that. It's a very capable extended range electric car that offers a good ride, decent performance and nice styling. It is a better choice for long range driving (over 200 miles) and definitely if you live in a mountainous area. I can't even count how many people I've recommended the Volt to; and many have stopped back to my restaurant weeks or months later to show me that they took my advice. With a starting price of $34,999 it's a really a great deal. The i3 REx on the other hand starts at $46,125 which is $11,000 more. Yes, you do get a more nicely optioned vehicle but it's very hard to ignore the $11,000 difference. If price is a big consideration then it's hard not to pocket the eleven grand and take home a Volt.

However buying a car isn't always a rational decision, and there are indeed emotions involved. If that weren't the case we'd all be driving $15,000 Honda Fits. There are a lot of reasons why the i3 REx is a better EV for me than the Volt. First off, I drive about 33,000 per year, and the 38 mile AER of the Volt would mean I'd be driving on gas about as much as I drove on electric. The i3 REx will allow me to drive on electric over 90% of the time. For me to increase that 100% I'd need to jump up to Model S-type range because the times I have needed the REx were usually 150 to 200 driving mile days and there are no other current production electric vehicles capable of doing that without using a robust DCQC network which doesn't yet exist in the Northast. Another consideration is the 3.3kW onboard charger that the Volt has. I'd find it very hard to buy any EV that was limited to 3.3kW charging. My i3 can actually charge faster from zero to full an a level 2 EVSE than a Volt can, yet it has twice the electric range. GM absolutely needs to upgrade the onboard charger to a minimum of 6.6kW for the next generation Volt in my opinion.

I've read many comments on various online forums regarding the size of the i3's gas tank and I can say I categorically disagree with the notion that the car needs a larger gas tank. In fact, I'd be fine with a smaller one. If you think you need a bigger gas tank on the i3, then what you really need is a Volt because you're buying it for a use that it's not really intended for. The i3 REx is fine for driving in range extender mode for short distances, and I think it's really a great car for trips up to 150 miles or so, but if you really need to frequently drive more than that, it just may not be the best fit. If you need to go further once a month or so, then sure that shouldn't be a problem as long as you don't mind the 2-3 minute stop to refill the tiny tank, but frequent long distance driving just isn't the car's best use.

I also put a big emphasis on the driving experience and the i3 is really a blast to drive. The Volt is fun in its own right, and it is certainly no slouch by any means, but the i3 is noticeably faster and has a much more direct steering feel. I also love the fact that the i3 is all carbon fiber reinforced plastic and aluminum, the open cockpit and simple dashboard with the large center display. It was indeed the better choice for me, but honestly, I would be very happy driving a Volt also, especially if I drove less than the 90 miles a day that I do now. I don't think you can lose with either of these extended range EVs. Just pick the one that fits your budget, needs and desires and you'll be happy with whichever you choose.

You can read David's thoughts on his Green Car Reports article here.

8 BMW i3 Questions with Brad Berman of Plug In Cars

I was recently interviewed by Brad Berman of Plugincars.com about my initial thoughts on my i3. The interview just went live on the site so I've bought it over here for my followers to read. Please leave your thoughts on my answers in the comments section.
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Tom Moloughney, long-time EV driver and first owner of a BMW i3 with the range-extender option, answers fundamental questions about the car.

1) How is the BMW i3’s range-extending system different from the Chevrolet Volt and Toyota Prius Plug-in Hybrid?

The range extender on the BMW i3 works differently than systems on plug-in hybrids (that to varying degrees sometimes power the wheels from the engine). The rear-wheel-drive i3 is the only pure series plug-in hybrid currently available. The i3’s two-cylinder range-extender engine never mechanically drives its wheels. The Fisker Karma worked this way, but that vehicle is no longer in production.

2) Under what conditions does the gas engine come on?

In the United States, the range-extender turns on when the state of charge drops below 6 percent. Unlike the European version, the operator cannot manually turn on the engine to maintain a higher level of charge. In Europe, once the state of charge drops below 75 percent, the range extender can be turned on manually.
BMW eliminated this feature on U.S. models, so the i3 would qualify for the California Air Resources Board’s BEVx designation. While BMW never announced why they chose to eliminate the hold feature in favor of getting the BEVx designation, observers believe BMW took the step in order to get more ZEV credits per REx vehicle sold.

3) How does the driving experience change after the gas engine comes on?

So far, I’ve had the opportunity to drive my i3 for about 100 miles in charge sustaining mode. I intentionally didn’t charge it for a couple days so I could fully test the functionality with the range-extender operating. The power is slightly muted. I’d say maybe 85 percent of how it feels with a full charge.
When the range-extender turns on, you cannot hear it at all from inside the car because it initially runs in the lowest of the three power levels. If you continue to drive at speeds higher than 40 miles per hour, it will kick up to the next power level and you can then hear a low hum from inside the car. If you are driving at highway speeds, it will jump up to its highest (28kW) power output, and then you can definitely hear it. It’s nothing that you can’t overcome with the radio.

The REx turns off when you slow down to less than 15 mph, unless your state-of-charge is lower than 3 percent. I’m impressed by how well the little motor can sustain the charge. I’m convinced it can do whatever I need to do, and I will have no problem driving long distances with it running.

On level ground, the car can continuously sustain speeds up to 75 mph for as long as you need to drive. You have plenty of power to pass cars at that speed, and to climb hills that are a few miles long. There really aren’t any mountains in New Jersey where I live, so I haven’t tested driving up long steep inclines, but there is definitely a point where the range extender will not be able to maintain highway speeds.
If you exceed the range extender’s capability, it will slow down to 40 mph. At that speed, it can maintain just about any climb. I will be taking my i3 on a 230-mile trip to Vermont soon. Hopefully I can do some mountain testing there when I do. I haven’t noticed any difference in the handling when the REx running.

4) What's the top speed for the i3 before, and after use of gas engine?

The i3’s top speed in electronically governed at 93 mph. It pulls strongly all the way up there, with or without the range extender running. As noted above, it’s just slightly less powerful in charge sustaining mode.

5) How did BMW make its decisions about the of the i3’s engine and gas tank?

The i3 was not initially designed to have a range-extender. BMW added the feature after the car was more than a year into development. Perhaps that had something to do with what size motor they could fit, but that is just an educated guess.

The size of the gas tank is another thing entirely. In the United States, the i3 REx has a 1.9-gallon tank, and the European version uses a 2.4-gallon tank. The 1.9-gallon tank for the US was announced only weeks before the i3 launch. The reason for the reduced size is probably tied to the BEVx designation that BMW clearly wanted the car to attain. BMW has not confirmed the reason for the reduced tank size.

One of the qualifications of the BEVx certification is the vehicle’s all-electric range must be greater than its gasoline range. Again, this is speculation, but if the i3’s electric range was certified by CARB at lower than BMW expected, that would explain the need to reduce the range when running on gasoline.
Personally, this isn’t an issue for me. I’ll be using the range-extender only on those rare days when my electric range is just slightly insufficient. It’s a good backup strategy, and allows me to not even think about those times when I’m pushing the limit of the car’s range.

6) Should drivers think of the gas engine as a way to extend range to 160 miles—or only as a backup to an 80-mile EV?

I’m not going to tell anyone how to use his or her car. I don’t think there is one simple answer. I believe there will be people that routinely drive their i3 REx 130 to 160 miles and more, and don’t mind filling up frequently when they need to. I can say this about filling up: with such a small tank, you pull in, fill up and pull out of a gas station in about two minutes.

There will be others that see filling up every 50 or 60 miles as too cumbersome. Perhaps the car isn’t the right choice for them. A Volt may be a better PHEV for some people that frequently need to cover hundreds of miles in a day, or live in a mostly mountainous region. For daily driving of less than 150 miles or so, it works great.

7) Given the unique i3 system, how does it affect incentives and perks like carpool access?

The i3 REx, like the Volt, Plug-in Prius and other PHEVs qualifies for California’s Green HOV access sticker, which is currently not available. The 40,000 allocated green stickers PHEVs have been exhausted. However, AB 2013 proposes to make 45,000 more stickers available, and is currently headed to the California Senate for vote.

Washington State recently announced the i3 REx would qualify as a zero emission vehicle and therefore gets exempt from sales tax there. BMW i3 sales in New Jersey were also scheduled to be tax-exempt. But just after BMW began selling the i3 in New Jersey, it was announced that the i3 with range-extender would indeed have to pay sales tax. The BEV i3 doesn’t. That essentially doubles the price of the $3,850 REx option, making it nearly an $8,000 option in New Jersey. That is likely to hurt i3 REx sales in the Garden State.

8) Is the i3 REx approach a stopgap measure, or should it be considered a long-term strategy across the EV market?

I believe other manufacturers will adopt the range-extender approach. However I believe it is a short-term measure. (Maybe 10 years?) As battery chemistry advances and energy density improves, electric vehicles will have continually better electric range.

That, combined with increased DC quick charge stations, will make the range-extender unnecessary. Tesla and Nissan are doing the lion’s share of the work getting these fast charge stations installed. It’s about time some of the other carmakers join in.

The i3 is only the first electric vehicle to emerge from the new BMW i brand. More vehicles are already far along in development. It’s my hope that BMW recognizes the need for DCQC infrastructure, and follows Tesla and Nissan. If the combo-cord fast charge standard has any chance of gaining traction in the US, it will be up to BMW to take the lead. It is the only manufacturer currently selling a serious (not a low-volume compliance-only) electric vehicle that uses the combo cord. In my opinion, the proliferation of DC quick charge is absolutely necessary if we are going to get off petroleum, and make a transition to electrified transportation. A small, efficient range-extender like the i3 will work for many people today. It's a great step until battery range grows and more quick charging is installed.

Electric Vehicle Sales In The US Hit All-Time High In May!

The Introduction Of The BMW i3 Helped May Set A New Plug-In Selling Standard (Above: First i3 REx Delivered To US -mine!- shown)

Note: This post was written by Jay Cole and first appeared on InsideEvs.com. The news was just too good not to share here! The times, they are a-changin!

Since the start of the ‘current generation’ of plug-in vehicles in the United States, no one month has ever failed to delivered an improved result over the year prior.  Ever. Including this month, that number is at 42 and counting.

More Than 3,100 Americans Hopped In The Front Seats Of A New Nissan LEAF

However May still caught anyone who follows the EV selling trends off guard, as what had been expected to be a solid month turned out to be the best selling month of all-time.  Any month.  Any country.
In total just over 12,000 plug-ins where sold, compared to the previous all-time high set in August of 2013 when and estimated 11,273 moved onto American’s driveways.  Compared to May of 2013, sales improved by a massive 62% when 7,454 plug-ins were sold.

Unlike August of 2013 when the Chevrolet Volt single-handed propelled the number higher (3,351), May’s record month was a combined effort from 3 automakers – Nissan, Toyota and Ford.
All three OEMs saw new record highs for their best selling plug-ins.

• Nissan LEAF – 3,117 (previous best – 2,529 – Dec 2013)
• Toyota PHV – 2,692 (previous best – 2,095 – Oct 2013)
• Ford Fusion Energi – 1,342 (previous best – 1,087 – Oct 2013)

Also adding to the totals was the BMW i3, which sold 336 copies during the month (story on that here) – the best debut month for any plug-in to date in the US.  In total 11 of the 17 mass produced plug-ins sold in America set a new yearly high.

The top five selling plug-in  manufacturers for May were:

1. Nissan – 3,117
2. Toyota – 2,841
3. Ford – 2,301
4. General Motors – 1,918
5. Tesla – 1,000*

Other plug-ins that set new all-time highs in May:

• smart ED – 206 (previous – 203, Apr 2014)
• Chevrolet Spark EV – 182 (108 – Mar 2014)
• BMW i3 – 335 (1st month)

2014 YTD Sales Chart

2014 Monthly Sales Chart For The Major Plug-In Automakers *Estimated Tesla NA Sales Numbers (Q1 Sales reported @ 6,457-3,000 Intl Delivers) *Fiat 500e data estimated for Jan/Feb

"Monroney Hold" Has Hundreds of Range Extended i3s in Limbo

i3s lined up at the port in New Jersey

For a little over a month now, cargo ships from Bremerhaven, Germany have been arriving weekly at the port in New Jersey to unload anywhere from dozens to hundreds of shiny new i3s. My i3 arrived last week on the Fedora, which left Germany back on April 30th. Back when I learned it was booked on the Fedora and would arrive here on  May 15th, I assumed that by the 20th or 21st of May, I'd be at the dealer signing the paperwork and driving my i3 home. I was wrong.

The BEV i3s Monroney label

I now have no idea when I'll be getting my car, and neither do the hundreds of other people that ordered an i3 with the range extender and whose cars are currently here in the US sitting at a port somewhere. Officially the holdup is a "Monroney Hold" - the fact that the EPA certification has not been completed so BMW doesn't have a Monroney label (window sticker) to post in the window before the car leaves the port, which is required by law. The range extender option changes (shortens) the car's electric range, and also requires an official MPG rating so BMW couldn't use the same Monroney label as they did for the all electric i3. The i3 REx would need to be fully tested and certified as a completely different car. To make matters worse, the majority of i3's sold in the US have the range extender option. For example, my client adviser Manny Antunes of JMK BMW has sold thirteen i3s so far and only two of them are the BEV version. Eleven of the thirteen have the range extender and his clients are beginning to call him frequently now, wondering when they can expect delivery. He has no information to offer other than he'll contact them as soon as he hears something from BMW - or a truck somehow magically pulls up to the dealer with a load of i3s with range extenders!

Where's mine?

BMW is indeed delivering i3s to customers now, but all of them sold so far have been the fully electric BEV i3. The i3 RExs keep arriving in the US alongside their BEV brothers, but they cannot be released and trucked to the dealerships until they have the EPA Monroney label. BMW isn't communicating the exact reason for the lack of EPA certification, but it appears to be a combination of BMW providing the EPA with the required information a little late, and the fact  that the i3 REx is different than anything the EPA has certified before so they are taking their time to make sure they get the certification right. The closest thing to the i3 REx would be the Chevy Volt, which for most of the time the gasoline engine is running is a series hybrid and only charges the battery. However under certain conditions the gasoline engine of the Volt does indeed directly power the wheels, and in those conditions it is a parallel hybrid, like a Toyota Prius. The i3 REx is the first (second actually. The Fisker Karma was also a series hybrid - thanks to reader Andrew Chiang for pointing that out to me. Fact is, I've tried to block out all memory of the Karma!) true series hybrid the EPA has ever certified and the range extender will only serve to charge the battery. I don't see why that would be a problem because to me it seems like the Volt would have been even harder to certify because it is both a series and a parallel hybrid depending on the driving conditions. In any event, BMW claims to have furnished the EPA with everything they need for certification and are cooperating with the EPA in an effort to get this issue resolved as quickly as possible.

Battery log sheet courtesy George B

This is clearly an example of a "first world problem," but those who have been waiting patiently for their car are growing anxious as the days pass and their car is simply sitting at the port and waiting for the label. Some have even wondered what the state of charge of the cars are, and if by sitting so long (some have been sitting at the port for over a month now!), have the "vampire loads" reduced the charge level to dangerously low levels? Personally I don't believe this is an issue, and I'm sure BMW is monitoring them. BMW ships the cars with only about 25% state of charge and charges them up at the port. All of the cars used for test drives had a battery log sheet in the glove box which shows BMW is certainly monitoring the SOC of all the cars from manufacture to delivery. Plus, if the i3 is anything like the ActiveE, then the car will hold the SOC very well when not in use. My ActiveE would only lose about one percent per week when sitting unused. I doubt sitting for a month or so will have any noticeable reduction in charge and unless the cars arrived with less than 10% SOC and weren't monitored and charged I doubt there is anything to worry about. However, let's hope this "Monroney Hold" gets resolved soon and BMW can begin deliveries of the i3 REx cars that are already here and waiting - and mine in particular!

BMW i3 Training Autocross Video

*Hat tip to insideevs.com for finding this first!


BMW has been holding i3 training events to get the new BMW Product Geniuses up to speed on what they need to know about the car. As I have written here many times, there is so much about this car that is completely different than anything BMW has ever sold before that they really need to dive deep into the training of their client advisers and especially these new Product Geniuses. As good as the car is, if they fail to have the ability to properly help the customer decide if the car is right for them, then they won't sell nearly as many as they could have. This is going to have to play itself out before we can gauge if BMW did indeed do everything they could have to give the dealers the tools they need to sell these vehicles.

However in my opinion this video is promising. Not only is BMW holding training sessions where the Product Geniuses will learn about he cars, but they are getting the chance to take once out and do an autocrossing session in one. Plus, in addition to getting to drive in the i3, they also get to drive in a couple i3 competitors, like Chevy Volts and Nissan LEAFs while they are there so they can see how much better the i3 performs.

I assume the above video was taken by one of the Product Geniuses during one of the training sessions and posted on YouTube. It's not a professional quality video by any means, but it does show he was indeed impressed with the i3's performance.