~ Auto Buzz ~: Honda To Replace Takata Airbags Nationwide If Consumers Complain

Tuesday 18 November 2014

Honda To Replace Takata Airbags Nationwide If Consumers Complain



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Worried that the airbag in your Honda may shred your face instead of saving it? Complain loud enough, and the automaker will replace the unit in question.



In a statement made to the National Highway Traffic Safety Administration earlier this month, The Detroit News reports Honda will replace units nationwide if its customer base complains, despite being limited at the moment to the 2.8 million under recall in high-humidity states, whose Takata airbag modules are at-risk for catastrophic failure:



It is our practice to repair these vehicles outside of these regions at the request of concerned customers. Additionally, we have a customer service procedure that addresses our individual customer needs and concerns and encompasses, as appropriate, the replacement of air bag inflators and the provision of or reimbursement for temporary alternative transportation.



Representative Chris Martin explained the move wasn’t made to bring in vehicles that were “secretly included” in the recall, but give peace of mind to those who own vehicles outside the recall effort. He added that a similar statement was posted on the automaker’s owner’s website, explaining to consumers of “certain” vehicles could bring in their cars for new airbags “as appropriate,” along with reimbursement for temporary transportation needs. Martin closed by stating Honda had “no reason to believe that there is a concern” for similar issues with the airbags outside of the recall area.


The post Honda To Replace Takata Airbags Nationwide If Consumers Complain appeared first on The Truth About Cars.


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