First i3 REx Road Trip: Hotels, BMW Dealerships & Wraps

Charging up at Hampton Inn in Turnersville... but for how long?

Ever since the i3 colors were announced, I had thought about doing a custom color wrap for my i3. The colors offered just weren't very inspiring and other than the Solar Orange, they were all white and shades of grey or silver. I chose the Laurel Grey because I liked how it made the car look more like one solid color. It minimized the "Black Hand" design that BMW used to try to give the appearance that the i3 is slimmer than it actually is.  It's a short car that is tall, and definitely has unusual lines and BMW believed that using black on the top surfaces would make it look less "chunky".  I also liked the idea of having a custom color so my car would be easily identifiable in pictures. I'll be writing i3 reviews for quite a few websites, and having my car a distinct color will let the readers know immediately that it's my car they are looking at.

Once I got to see my car in person I realized how much I really do like the Laurel Grey

That being said, once I got my car I realized how great the Laurel Grey looks, especially with the Frozen Blue accents and I started having second thoughts about doing the wrap. I decided to go through with it anyway because I really like the idea of having a distinctive color that no other i3 has. Plus, when I take it off it will feel like I got a new car again because the wrap protects the paint perfectly underneath. Since I'm wrapping a new car the paint will remain pristine and in a year or so when I decide to take it off I'll be able to enjoy the Laurel Grey with Frozen Blue color scheme.

After doing some research I decided to get the wrap done at Designer Wraps in Millville, NJ. It's about a 130 mile trip from my house and while there are closer wrap shops, I want to get it done somewhere that has a great reputation and has been doing wraps for a long time and Designer Wraps fit the bill. So I plotted the trip and since the wrap takes 3 or 4 days to complete, I told my wife I'd need her to drive down with me separately so I could drop off the car and we'd drive back together. The funny thing about it is she initially said, "How long will that take? Is there a charging station along the route where you can stop and charge?" She momentarily forgot I have the range extender on the i3 so she was thinking this would be an all day road trip. After driving pure EVs for five years now, she had been conditioned to think a long trip meant 80 miles or so of driving, and then four or five hours of charging in order to continue. After staring at her and smiling for a few seconds, she realized her error and we just laughed. Only two days of ownership in and the REx is immediately a game changer.

Then I realized I had also overlooked something, but not anything with regards to the car though. We were planning on driving down early on the morning of Saturday, May 24th, and that turned out to be the Saturday of Memorial Day weekend. If you live in New Jersey, you know how bad traffic is going south on the Parkway or the Turnpike during either Memorial Day or Labor Day weekends, as tens of thousands of people migrate to the Jersey Shore for these two weekends that bookend the summer. A two and a half hour drive could easily take five hours under these traffic conditions. So we came up with plan B. We would drive about 100 miles late Friday night which would get us passed the major traffic areas, stay in a hotel and continue on the next morning.

Since we would be spending the night, I figured I might as well find a hotel that would let me plug in 120v while we were there. After all, the goal is to drive on electric as much as possible, even with the REx and an overnight stay would give me enough range to make the final 40 miles or so without the REx kicking on. After making some calls, I found an Hampton Inn in Turnersville, NJ that said I could plug in and it was just about perfectly along our planned route.  The hotel was about 100 miles into the trip and we would then be 40 miles from Designer Wraps. An overnight charge would give me just enough to complete the trip the next day without the range extender. If I really wanted to, I could have probably found a hotel that was only halfway there, and tried to complete the entire trip without the REx, but then I would have needed to find a L2 240v EVSE, as overnight charging on 120v wouldn't have been enough to fully replenish an empty battery. It just wasn't worth the trouble, and if everything worked out, the 140 mile trip would end up with me using only a little more than a half a gallon of gas and without any inconvenience.

I drove nearly 90 miles before the REx came on

It was raining heavily for most of the drive there so I wasn't expecting to beat the car's predicted 75 mile electric range but I did. I was shocked when I drove 89 miles, mostly at speeds of 60 to 65 mph but occasionally faster, before the range extender turned on to hold the battery charge for the final 9 miles. There was traffic so we did occasionally drive for a while at about 50 to 55 mph and I did activate Eco Pro mode about halfway into the trip. I didn't really do so to extend my range because driving at constant highway speeds requires a certain amount of energy regardless of what mode you are in and I don't think Eco Pro will really help out much at all with this kind of driving. I really just wanted to see if there was any noticeable difference in the driving behavior and found out something very interesting that I haven't seen reported anywhere before. When driving in Eco Pro mode the car tries to keep you from driving faster than 75 mph. If you are in Eco Pro and accelerating, when you hit 75 mph the car holds at 75 mph momentarily, and in order to go faster you need to really push the accelerator further than you would normally have to in order to continue accelerating. It's kind of like the car is coaching you to not exceed 75 mph because of how inefficient it is to drive at that speed. Once you continue to push the pedal further, it realizes you really do want to go faster and it takes off with a bit of a surge. I then tried this in Eco Pro+ mode and found out it does that same thing at 55 mph in that mode. This is a nice feature to "remind" you that driving faster will consume more energy than you may want to. This only happens in Eco Pro and Eco Pro+, and not in the default Comfort driving mode.

We arrived at the Hampton Inn around 1:00am with 98.1 miles on the trip odometer, and only the last 9 with the range extender in operation. The gas gauge barely moved and looked like I only used about 1/12 of the tank. The gas gauge showed 62 miles of range remaining and if that held true, then I would have had 160 mile range total; 89 on pure electric and 71 on gas.

Plugged in at Hampton Inn

After checking in and confirming it was OK with the front desk attendant I went outside and pulled my car to the front door where there were two brand new 120V outlets, one on each side of the front entrance. I checked around the rest of the building and didn't see any other outlets that were assessable. I'd prefer not to be plugged in right in front and draw attention, but it was the only outlet available and I was able to pull over to the side and well passed the entrance so the car wasn't in anyone's way.  I got up around 7:30am and checked my app to see the state of charge and noticed the SOC was at 30% but that the car was no longer charging and had a "charging error" at 5:07am. I went out to the car and saw it was unplugged from the wall so I plugged it back in and went to the front desk to ask if there was a problem. It was a different person than when we checked in and she told me the owner came in and unplugged the car. I explained to her that I called ahead to ask if I could plug in and was told it wouldn't be a problem and that I told the person the night before that if there was indeed any problem to please call my room. I also asked if I could speak to the owner was was told no, I could not. With that I told her that I plugged the car back in and if the owner has a problem with it to please call my room as I would like to discuss this with them.

After about 15 minutes my smartphone app notified me that the car had another charging error so I went back down to try to straighten out the situation one more time. Again the car was unplugged so I went to the desk to ask to speak to the owner and again was told they are unavailable. So there was nobody that would even address the situation with me. I then very politely informed the person at the desk that I'd be contesting the charge on my credit card and refusing to pay for the one night stay as well as contacting Hampton Inn customer service. Hampton Inn boasts the "100% Hampton Guarantee" that promises "If you are not satisfied, we don't expect you to pay". Honestly, if someone would have just talked to me and given me any reason, even if it wasn't a valid reason like "Due to insurance concerns we can't let you charge" or "Other guests were complaining that you are getting free fuel but they aren't" I would have accepted it and agreed to pay my bill. While I wouldn't be happy and would likely write to Hampton Inn asking them to consider changing policy, I wouldn't have evoked the Hampton Guarantee and told them I will be writing customer service and asking to be refunded. The fact that nobody there had the decency to even talk to me about it, or call my room to explain that they needed to unplug my car tells me they don't care about offering acceptable hospitality. If you don't fit into the box of what services they expect to provide for their typical guest, then you are out of luck and they won't even discuss the issue with you, and that's very unfortunate. I understand this is new territory for many hotels, and that I shouldn't feel entitled to charge my car wherever I want to. However I did ask first and I did make it clear that if there was a problem to please call my room to discuss it with me. I would never lose my temper or get confrontational with anyone in this kind of situation. I believe the early adopters need to be ambassadors for plug in cars, paving the way for the rest and we need to do our best to educate the uninformed as to why this is indeed a better path for us all. I will certainly be in touch with Hampton Inn's customer service this week, and try to encourage them to proactively adopt a charging-friendly policy for all of their locations. So perhaps something good will come us this unfortunate incident.

Will Hampton Inn honor their guarantee? I'll find out soon

Charging at Camden County College

Realizing I didn't have enough charge to make the final 40 miles to Designer Wraps, I pulled out my phone and looked up the charging stations in the area. I found that Camden Community College was only a few miles away and they had two level 2 EVSEs. So we headed over there, found the two Blink stations, plugged in and went out for a bite to eat. After breakfast we went back to the hotel, got our belongings and went to check out. By then there was a new person at the desk and when they asked if everything during our stay was OK I told them it wasn't and explained the charging issue. She seemed a bit confused about what to do but didn't offer any help or even to get a manager so I just thanked her and informed her that we'd be contacting Hampton's customer service to take up the issue with them.

Giving a quick i3 seminar!

We headed back to get my car and when we arrived we were greeted by a security guard who was checking it out. He loved it and wanted to know all about it. After giving him the basic i3 101 lesson, we were off to complete the mission. By this time I was about 60% charged and had plenty of juice to complete the final 42 miles. The whole trip was 140 miles and I finished with a consumption rate of 4.2 mi/kWh. I dropped the car off, was told it will be ready by next weekend and headed home. I know I've only had the car three days, but I've driven it nearly 400 miles already and have loved every mile. I'm really glad I decided to get the range extender, it makes the car immensely more versatile, especially for high mileage drivers like me. I know I only needed to use it for 9 miles out of this 140 mile journey, but just knowing it's there in case I do need it will allow me to take trips I normally wouldn't have with it.

Final stats of the trip

There is one more note to make about the trip. Knowing that I would be very close to a BMW dealership while we stayed at the hotel, I contacted BMW of Turnersville the day before to see if I could plug in to their EVSE overnight so I'd be fully charged the next morning. The receptionist answered the phone and I then said this to her: "Hello. I'm going to ask you a question that I bet nobody has ever asked you before, but I promise you that will will hear it a lot in the coming months and years".  She laughed a bit and I then told her I was driving my electric BMW i3 to the area from Northern NJ and I needed to charge it. I wanted to know if I could plug into the charger at their dealership. She replied that I was correct, and nobody had ever asked her that and that she'll have to ask someone about this. She put me on hold for awhile and then another person picked up from the service department. They had no idea what I was talking about. Even after explaining that I just bought a brand new BMW i3 and that it was electric, they had no clue about the car or if they had the means to charge it there. I assume if the dealership had a charging station the service department would likely know about it, so just as I was about to say thanks anyway and hang up the person said they would transfer me to a manager. So on hold again for awhile and then the phone rang and was picked up by a voice mail system that said they were not available and to leave a message. Since I already confirmed that I could plug in at the hotel, I just hung up at that point. This is really inexcusable as far as I'm concerned. I know the i3 is a new vehicle and perhaps this particular dealership didn't even get on in stock yet, but BMW has known for four years now that these cars would be in showrooms by mid 2014. How is it that the people at this dealership weren't prepared to even answer a simply question about charging? It was as if I was speaking a different language. There's a lot of work to do folks.

BMW i3 REx European Road Trip!

Back in February we featured Steven from The Netherlands as a Born Electric guest blogger. At the time he mentioned to me that he was planning a road trip with his i3 REx that would take him on a fantastic journey from The Netherlands through Germany and France to the final destination of Switzerland. The funny thing is, I almost was able to meet him along the trip because I was actually in Switzerland the week before he arrived and my wife and I even spent an afternoon at the same lake in Zurich you see pictured below! In any event, once I heard Steven was about to engage upon this 1,100 mile road trip I asked him if he wouldn't mind sharing the details here once he returns and he was kind enough to do so. I get a lot of questions about the range extender, and many people want to know if it is possible to take it on a long trip. This post doesn't answer every question, but it does give some insight into how the car will perform on sure an extended road trip. I haven't read any story of an i3 doing a road trip over 1,100 miles yet, so this may be the first account of such a journey.

Travelcompanion: i3

OK, so we have this i3. It was, and still is, marketed as a city slicker. The question arises: is BMW underestimating itself ?

To begin with the conclusion: yes and no. It will go outside the city and beyond, with quite an aplomb at that, but its driver needs some commitment and perseverance to get there. As stated by Tom elsewhere: it is not a go anywhere, do anything car. With a normal to brisk driving style, it excels on local trips with perhaps a charge or two along the way. But when taking it easy, tourist style, it can haul you much further than your cities limits.

Once you get used to its unconventional lines the design grows on you.
Our i3 in the Appenzeller mountains.

The commitment starts with a careful planning. Call me a nerd, but I rather like planning a trip in detail, time allowing. However, the limited electric range did cause a little frustration. Frustration about not being able to reach the higher alpine passes in the six days we reserved for this trip. When pushed, we certainly could have done it, but in the end we opted to make the journey itself the goal.

The first hurdle is Europe not being the United States of Europe. Different plugs, different chargecards, you name it. Totally unfunny. Luckily, one of Hollands energy suppliers is owned by RWE, a large German energy supplier, so we could apply for a German charge-ID. You’ll need an app on your iPhone to start the charger, but that’s ok. For France and Switzerland, we’re out of luck. A lot of local/regional initiatives, so charging possibilities are limited to free chargers or, in Switzerland, chargers mounted in parking garages where charging is complementary or at a cost, payable at the checkout machines. And these have to match our Mennekes plug as well.

As you’ll understand, planning took a while, especially while I was not only looking for locations to charge, but also for roads worth driving and places worth visiting while charging. Not much fun to be stuck on an industrial estate for three hours… In the end, I planned our trip so that it would take us three days to reach Switzerland, leaving much of the motorway behind after crossing the Dutch border. Slow tourism, like our parents did with their 2cv, before Europe was shrunk by the proliferation of the Autobahn.

Departure

Smoothly gliding away, to not disturb our neighbours, is uneventful in itself. EcoPro is on, but so is the heat, for it was freezing during the night. Damn, we’ll need those electrons! Well, not entirely, to be truthful, for our first stop is at a 50 KW fast charger. The residual charge doesn’t seem to matter much at the fast chargers’; it’ll charge to 90% in 30 minutes anyway. But there seems to be a catch. We left the charger with ~94%, but the charge dropped right down to 86% in a matter of minutes. Something we have observed more than once after a fast charge. A pity in this case, because the next station should have been reachable with a margin. A margin worth having, for we were able to reach our designated charger with only 5 km (3 mi) on the clock. But hey, it was supposed to be an adventure !

This is the point where I have to admit we are driving the i3 ‘chicken version’, with the little REx in the boot. The upside: unlimited mobility. The downside: REx wakes at 5-6 km, no matter what. So we were at the threshold of failure to do the E-thing, and that only two hours into our journey! But we made it. We had lunch, walked the totally unremarkable town, takin’ it easy as promised, until the car was charged enough to reach our next goal. The ability to use your smartphone to monitor the car is invaluable.

The next goal: Monschau. A quaint little town, picture book stuff. Flocking with tourists of a more advanced age when in season, it is actually very nice when not. Coffee, apfelstrudel, you’ll get my drift how we passed the time.

Chargetourism: Monschau

With enough inside us and in the i3, off to the next charger. A short charging session of 32 minutes at 32 amps in Daun was all it took to take us to our hotel in Bernkastel-Kues. Again a picturesque village, this time with a larger river (the Mosel) and an ancient castle on the adjoining mountain. And the best news: we have entered the wine region, so the i3 was not the only one being replenished :)

At this hotel, we had the first experience of the friendly cooperation we would encounter along the way. We were fully prepared to have to drive the car to a charging station nearby and to walk back, but the hotel owner promptly offered us a spot in his yard where we were able to plug in under the carport. Sweet.

France

Day two took us through Germany to France. Our second hurdle: the designated electrospots in Saarbrücken were occupied by gas-burners! A Zoe was already double parked and charging, but i3’s cable is not long enough to do this. Damn. Now what? Time for friendly cooperation example #2: the receptionist of the adjoining offices came out to ask us if everything was ok, noticing of course it wasn’t because of me standing there with a large blue cable in my hands, looking lost. The solution was easy: one of the owners of the damned vehicles didn’t mind to take a hike, so we could charge, albeit with a little delay. The upside: the German owner of the double parked Zoe turned up, so we had an opportunity for a nice conversation about the future of the world.

Charged and fed, off to France we went. One possibility to charge with no alternatives. Gold or bust! Golden it was. Free of charge as well. Very good of the Cora supermarket to lure crazy dutch electrotourists to their store :) With enough cheese and charge, we took off through the Alsace, an area we always quite enjoy for a lot of reasons.

One of the reasons is that it has some nice drivers’ roads with not to much other people on them. We already enjoyed some nice, but not too quick, driving in the German Eifel yesterday, and the Alsace didn’t disappoint. Nor did the i3, so it is time for some car stuff, for this is supposed to be a car blog last time I checked….

Like!

I like to start with some downsides here, so I can end the paragraph on a positive note. And I will lift a tip of the vail: it is a very positive note. But first: the grind. Although visibility all around isn’t exactly bad, the car is difficult to oversee, so it takes more practice than I’m accustomed to, to position the car in exactly the spot on the  road you want it to be when driving spiritedly. It is growing on me, of course, but it is still not an intuitive process. I guess it has to do something with not seeing any of the nose or any other external part and the overview you miss in tight left hand bends because of the drivers side A pillar. I am still not used to have to look through the side windows to oversee that tight left-hander. Then there is the steering. Once accustomed, it is excellent and precise, but so direct that you’ll have to handle it smoothly if you want to impress your co-driver with your cornering style. And the last grump, which is really a very small niggle: close the rear doors firmly before doin’ the bends, for the warning signal for these is on a hair-trigger. (Tom's note: I have had other i3 owners tell me this also. If you don't close the rear door firmly, the "door ajar" light can light up while you are driving. It's in no danger of opening, it's just an oversensitive trigger than needs to be fully depressed).

Now for the gold: Do we enjoy it when it is going where no i3 has gone before? Oh yes! Yes! It is fast and nimble, which is good in itself, but it is the smooth as cream comfort that is the hammer. The suspension is firm, you already know that, so that is not the unique selling point comfort-wise. It is the easy, creamy-smooth instant power, the effortless recuperation, the relaxed one pedal driving that makes it so enjoyable to drive on your winding Alsacien roads! Take it out, that i3, if you have it, I’ll think you’ll enjoy it as much as I do !

With plenty charge left, we arrived in the quaint Alsacien winemakers’ town to fill up us and the i3 again at the B&B, a winemakers establishment. My advice: go there, drive the roads, drink the wine. Just do it in that order!

Switzerland

Not much to tell about day three, this being a car blog. Only that the leg to Basel was 106 km, mainly motorway, so we kept it between 90-100 (55-60) in the right lane to reach our destination with some electrons to spare, for alternative usable charging stations are sparse around there. With plenty of charge to get us to our next B&B we left sunny Basel and the river Rhine. 40% charge was a luxury I could enjoy for the 10 km (6 mi) drive to and fro from the B&B to the evenings’ restaurant later. This little drive was, besides enjoyable, also a good reminder for me to keep driving carefully during the day to make the most of our E-range, for the battery had only 16% remaining when plugging back in at our B&B at night. Do the math if you like. In our defence, we had the heat on on the way back…

Goal #1: Make it to Zurich using only electric power

Being already very pleased we reached our goal of getting to Zürich fully electric the next day, we set a new goal of reaching at least 1000 km (621 mi) of uninterrupted E-use. After a very enjoyable day in Zürich and at our friends there, totally uninteresting for you i3 enthousiasts, we started drifting in the ‘back’ direction on Saturday afternoon. With one final Swiss charge in St Gallen remaining, we took the i3 through Appenzell. Some mountain roads, not the most spectacular passes, but still sporting brisk climbs once more affirmed our belief that the i3 is a very nice car indeed. It's hard to keep your foot off that throttle :-)).

Goal #2: 1,000 km all electric

Then we reached the dreaded point that was looming in the planning all along. It was not the Swiss border which we passed without ado, it was the point at which the beast in the back had to be awoken. Time for a little car talk intermezzo.

REx

I can understand that a lot of people question the execution of BMW’s REx solution. On the risk of repeating myself: I think they did a wonderful job, for it feels nearly sinful to start the REx after driving on electrons. So smooth. So quiet. So soothing for the conscience. You really get the feeling of doing the wrong thing when firing up ye olde’ ICE. And this is how it should be. It is an electric vehicle extended, mind you! Besides from this, the little bugger does its best to keep you mobile. We here in Europe have it easy, sorry about that American brethren, for we can engage REx at will, so we don’t have to motor through towns and countryside, but we can plan our  REx extension to happen anywhere along the way. The added bonus is of course that you can keep a nice safety cushion in the battery to get it up that Autobahn-slope, although it has to be said I was quite taken with the ability if the REx to keep up the battery when doing 120 (75) on the cruise with A/C to boot. On those not to steep but long slopes (climbing ~250 meters in ~35 km (~820 ft/~22 mi)), the battery level drops a little bit, of course, but I would say that a cushion of around 5% could just about, or just about not, suffice for most journeys. One thing I have noticed is that is seems that the car allows for a bigger battery-drift if you engage the REx earlier. One advantage of this is that it doesn’t have to run at top revs all the time to keep the state of charge on the small marker on your dash-display. Once the state of charge is low, it works very hard to maintain the 5% and prevent very low charge. To end this intermezzo about the REx something on fuel consumption. Exactly economical it is not. Doing 120 (75mph) on cruise gives you something of 15-16 km per litre (35-38 mpg us). Not too bad, not great. Taking 10 km (6 mi/hr) off the speed does wonders to this consumption however, but we kept it at 120 (75) where allowed.

Driving on the Autobahn: Speed kills - consumption rate that is!

A relatively uneventful 628 km (390 mi) later: home. We made a little touristic detour along the Rhine, which we used to recharge a bit during lunch, so we could cruise the 50 km (31 mi) of Rhine-borders in tranquility, and we recharged again at our nearby fast charger to make the last stretch on electricity before parking the car at its homespot with a feeling of well done planner, well done driver, well done little car. It is not perfect, but it is loveable all the way. And it’ll go further if you dare it…

Final stats of the journey

Map of journey

1780 km (1,104 mi), plugging in 16 times during the trip
Approximation of route travelled (source: Google)


Disclaimer - We have undertaken this trip and I have written this article on a strictly personal basis. I am not affiliated to BMW or anyones business mentioned in this story. Please mind that everything you’ve read here are my/our personal experiences and opinions and should be treated as such. Also, bear in mind that the English language is not my native one, so be patient if I’ve made some mistakes or used clumsy language. Any offence is unintentional.

Regards, Steven

A postcard from Steven to summarize his charging efforts along the way!